What are your hours? – Our normal hours are Monday thru Friday 8am to 5pm. However, if you have a special circumstance or need, we will try to accommodate your request.
Do you have insurance? – We carry 1 million in general liability insurance with Erie Insurance Company. Our workers compensation insurance is with BiBerk Insuurance Company. We would be happy to provide you with a certificate of insurance if you request one.
What happens if I am not satisfied? – While that would be a very rare occurrence, we pledge to do whatever we can to make it right for you.
What can I expect when I schedule service? – Our operating system automatically sends out texts and emails notifying you of your appointment and we send out texts when on the way. You can count on us to be there when we say we will. Once service is completed you will have the opportunity to pay with check cash or credit card.
Do you supply materials? – We prefer to supply all materials, but if you wish you can supply things like fixtures, faucets, and other such items.
How do you charge for service? – Home repair jobs are completed on an hourly basis with a 2 hour minimum. The rate is $125/hour plus materials. Larger remodeling projects can be quoted..
Do I have to be home while the work is done? – That is up to you. We frequently work in homes when no one is there and have never had any issues with it. Several of my regular customers trust me with my own key to their house.
Do you offer financing? – Yes, we do offer financing. See the financing tab.
Do you require deposits? – Yes, we require a $50 deposit to secure your spot on the schedule.
What are your payment terms? – We require payment at the time of service or financing arranged in advance.
What cities do you service? – We currently service the St. Louis MO and Springfield IL metro areas.